IMPORTANT SAFETY RECALL NOTICE!
AFFECTED MODELS: If you own any of the following 2019 or 2020 Sirrus or Sirrus X models, please stop using it immediately and bring it to our shop.
These are the specific models:
2019
Sirrus Sport (including EQ and Step-Through versions)
Sirrus X Comp Carbon
2020
Sirrus 3.0
Sirrus 4.0
Sirrus X 3.0
Sirrus X 4.0
Sirrus X 5.0
Full List of SKUs:
These are the specific models:
2019
Sirrus Sport (including EQ and Step-Through versions)
Sirrus X Comp Carbon
2020
Sirrus 3.0
Sirrus 4.0
Sirrus X 3.0
Sirrus X 4.0
Sirrus X 5.0
Full List of SKUs:
| 2019_2020_sirrus_sirrus_x_stop_ride.pdf |
The bike family name (“Sirrus” or “Sirrus X”) is written on the toptube and the model name (e.g. “3.0”) is written on the seatstay of your bicycle. For more information on how to determine whether your bike is affected, please visit your Authorized Specialized Retailer or go to www.specialized.com/safety-notices.
WHAT IS THE ISSUE: Cranks may not have been installed to factory specification. You may lose control and fall if the non-drive side crank arm disengages while riding.
WHAT WILL Master Bike Shop and SPECIALIZED DO FOR AFFECTED RIDERS: If your cranks are affected, We at Master Bike Shop will re-install them to factory specification at no cost to you.
For questions, please contact us at 212 580 2355 or the Rider Care team at
(877) 808-8154 or https://www.specialized.com/us/en/ridercareform
WHAT IS THE ISSUE: Cranks may not have been installed to factory specification. You may lose control and fall if the non-drive side crank arm disengages while riding.
WHAT WILL Master Bike Shop and SPECIALIZED DO FOR AFFECTED RIDERS: If your cranks are affected, We at Master Bike Shop will re-install them to factory specification at no cost to you.
For questions, please contact us at 212 580 2355 or the Rider Care team at
(877) 808-8154 or https://www.specialized.com/us/en/ridercareform
