MASTER BIKE SHOP INC
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Specialized Sirrus Recall

IMPORTANT SAFETY RECALL NOTICE!
​

AFFECTED MODELS: If you own any of the following 2019 or 2020 Sirrus or Sirrus X models, please stop using it immediately and bring it to our shop.

These are the specific models:

2019

Sirrus Sport (including EQ and Step-Through versions)
Sirrus X Comp Carbon

2020
Sirrus 3.0

​Sirrus 4.0
Sirrus X 3.0
Sirrus X 4.0
Sirrus X 5.0

Full List of SKUs:
Send us a text with your SKU # and we can validate that for you. You can find the SKU under the frame of your bike in a sticker that says SKU
2019_2020_sirrus_sirrus_x_stop_ride.pdf
File Size: 39 kb
File Type: pdf
Download File

The bike family name (“Sirrus” or “Sirrus X”) is written on the toptube and the model name (e.g. “3.0”) is written on the seatstay of your bicycle. For more information on how to determine whether your bike is affected, please visit your Authorized Specialized Retailer or go to www.specialized.com/safety-notices.

WHAT IS THE ISSUE: Cranks may not have been installed to factory specification. You may lose control and fall if the non-drive side crank arm disengages while riding.

WHAT WILL Master Bike Shop and SPECIALIZED DO FOR AFFECTED RIDERS: If your cranks are affected, We at Master Bike Shop will re-install them to factory specification at no cost to you.

For questions, please contact us at 212 580 2355 or the Rider Care team at 
(877) 808-8154 or https://www.specialized.com/us/en/ridercareform
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  • Home
  • Bikes
    • Sirrus 6.0
  • Rental
  • Repairs
  • Services
  • Contact
  • Specialized Sirrus Recall